Inquiring on Payments


Concept

In this topic, you will learn how to inquire on payments.


Steps:

  1. Begin by navigating to the Payment Inquiry page.

     

    Click the Scroll Down arrow.

    Step 1

  2. Click the Accounts Payable menu.

    Step 2

  3. Click the Review Accounts Payable Info menu.

    Step 3

  4. Click the Payments menu.

    Step 4

  5. Click the Payment menu.

    Step 5

  6. Use the Payment Inquiry page to search on payments using specific search criteria to create a list of detailed payment information or display a chart of payments by date.

    Step 6

  7. Use the Amount Rule list to enter an amount rule to search by comparing to a particular amount. Options include Any, Equal to, Greater than, Greater than or equal to, Less than, and Less than or equal to.

     

    Search criteria in the Amount Rule list is compared to a value that you enter in the Amount field.

     

    For this example, retain the default value.

    Step 7

  8. Click in the Reference field.

    Step 8

  9. Enter the desired information into the Reference field. Enter "000001".

    Step 9

  10. Use the Payment Date fields to enter a payment date to search for a payment that was issued on a particular date or in a range of dates. If you select the Show Chart option at the bottom of this page, these are required fields.

     

    For this example, retain the default value.

    Step 10

  11. Use the Payment Status list to specify a payment status. Options are Alignment, Deleted, Escheated, Overflow, Paid, Pre-Note, Replaced, Same Ref (same reference), Stale, Stop, Undo, Void.

     

    For this example, retain the default value.

    Step 11

  12. Use the Settle By list to select a settlement method of Gateway or Pay Cycle.

     

    For this example, retain the default value.

    Step 12

  13. Use the Settlement Status list to select a settlement status. Options are Canceled, Error, Hold, Loaded, None, Paid, Received, or Send.

     

    For this example, retain the default value.

    Step 13

  14. Click the vertical scrollbar.

    Step 14

  15. Use the Show Chart option to display a summary of payments by amount and currency chart. The paid amount can only be displayed in one currency, which is the payment currency. Clicking a bar on the chart displays the list of payments that are represented on the chart.

     

    This option requires you to specify a date range in the Payment Date - From and Payment Date - To fields. The dates cannot span more than 31 days.

    Step 15

  16. If you selected the Show Chart option, use the Chart Type list to select the kind of chart you want to display. The options are Bar Chart, Horizontal Bar, Horizontal Stacked Bar, Percentage Stacked Bar, and Stacked Bar. After the chart is displayed, you can change this option and click the Search button to display the new chart type.

    Step 16

  17. Click the Search button.

    Step 17

  18. Scroll down to view the results.

     

    Click the vertical scrollbar.

    Step 18

  19. Use the Sorting Criteria section to change the default sort order. Select whether the data is to be sorted in descending order.

     

    By default, the results are sorted by account and payment reference ID.

    Step 19

  20. Use the 2nd sort field to select a second field for a more detailed sort within your first sort. Available choices are the same as for the first sort.

    Step 20

  21. The results of the search are displayed in the Payment Inquiry Result grid.

    Step 21

  22. The Payment Details tab displays information regarding the payment method, amount, currency, date, and status. In addition, it displays the creation date and reconciliation status.

    Step 22

  23. Click the 000001 link.

    Step 23

  24. Use the Vouchers For a Payment page to view more detailed information about a payment voucher.

    Step 24

  25. Click the Voucher ID link to access the Voucher Inquiry page, where you can view details for this voucher.

    Step 25

  26. Click the Back To Payment Inquiry link.

    Step 26

  27. Click the Additional Info tab.

    Step 27

  28. The Additional Info tab lists the post status, cancel status, pay cycle, and bank information associated with the payment.

    Step 28

  29. Click the Supplier Details tab.

    Step 29

  30. The Supplier Details tab lists the supplier name and address associated with the payment.

    Step 30

  31. Click the Financial Gateway tab.

    Step 31

  32. The Financial Gateway tab lists summary information for payments settled through the Financial Gateway.

    Step 32

  33. Click the Payment Details link.

    Step 33

  34. Use the Review Payment Details page to review settlement detail information.

    Step 34

  35. Scroll to view more information.

     

    Click the vertical scrollbar.

    Step 35

  36. Click the Return button.

    Step 36

You have successfully performed a payment inquiry. This procedure helps you search for payments by using search criteria to create a list of detailed information about payments.

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